➤ Hotel Carlota | México City

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Offering a year-round outdoor pool and free WiFi throughout, Hotel Carlota is located less than 100 metres from famous Paseo de la Reform Avenue and 5 minutes’ walk from Reforma 222 shopping centre.

The rooms come with a flat-screen cable TV and private bathroom with shower. Some of the rooms come with a terrace or balcony and pool views.

There is a 24-hour front desk and shops at the property. Free parking on site is also available.

United States Embassy is 400 metres from Hotel Carlota, while Zona Rosa is 1 km from the property. The nearest airport is Benito Juárez Airport, 9.5 km from the property.
Couples particularly like the location — they rated it 9.0 for a two-person trip.


Room choices in Hotel Carlota Mexico City

Hotel Carlota Mexico City Services

Pets Pets are allowed. Charges may be applicable.
Internet WiFi is available in all areas and is free of charge.
Parking Free private parking is possible at a location nearby (reservation is needed).
Bathroom Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath, Shower
Bedroom Linen, Wardrobe or closet, Dressing room, Extra long beds (> 2 metres)
Kitchen Refrigerator
Room Amenities Clothes rack
Activities Bicycle rental
Living Area Desk
Media & Technology Flat-screen TV, Cable channels, Telephone, TV
Food & Drink Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant
Reception services Private check-in/check-out, Concierge service, Tour desk, 24-hour front desk
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Safety & security CCTV in common areas, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Grocery deliveries Additional charge, Designated smoking area, Air conditioning, Wake-up service, Heating, Private entrance, Packed lunches, Lift, Ironing facilities, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service
Accessibility Upper floors accessible by elevator
Outdoor swimming poolFree! Open all year, Pool/beach towels, Pool bar
Languages spoken English, Spanish

Hotel Carlota Mexico City Terms and Conditions

Check-in From 15:00 to 00:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit A damage deposit of MXN 1000 is required. The property charges this 7 days before arrival. That's about GBP 41. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are allowed. Charges may be applicable.
Accepted payment methods Cash Hotel Carlota accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Please note that Payment must be made prior to arrival via a payment link. After booking, guests will be contacted by the property for further information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

A damage deposit of MXN 1,000 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

How do I get the best price guarantee for Hotel Carlota Mexico City?

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Is WiFi available at Hotel Carlota Mexico City?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hotel Carlota Mexico City?

Free private parking is possible at a location nearby (reservation is needed).

What languages are spoken at Hotel Carlota Mexico City?

English, Spanish

What are the general services offered at Hotel Carlota Mexico City?

Shuttle service Additional charge, Grocery deliveries Additional charge, Designated smoking area, Air conditioning, Wake-up service, Heating, Private entrance, Packed lunches, Lift, Ironing facilities, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service

Are pets allowed at Hotel Carlota Mexico City?

Pets are allowed. Charges may be applicable.

What is the check-in time at Hotel Carlota Mexico City?

From 15:00 to 00:00

What is the check-out time at Hotel Carlota Mexico City?

Until 12:00

100% real reviews of Hotel Carlota Mexico City

If you have any questions regarding the facilities or services provided at Hotel Carlota Mexico City, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Carlota Mexico City
Great location. Staff was very kind, it has in a boutique way all you may need in your stay here
The size and the decor
7,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Carlota Mexico City
Industrial Style, Not for Everyone
Very good location, comfortable mattresses, warm water in the pool, comfortable loungers (only 2 available, fortunately the hotel was almost empty). The hotel staff were pleasant and always ready to help. Excellent fresh juice, delicious coffee, and perfectly prepared eggs (expect à la carte breakfast, not a buffet). Attractive seating area behind the pool.
The entrance to the hotel is unattractive, it feels like a "tunnel." The internet in the room kept disconnecting. The room key card needed to be reactivated daily (sometimes even more often). The room is small, and it’s easy to bump into the concrete bed. The design is industrial (dominated by concrete). The elevator is "caged" and has noisy closing. The pool was dirty for the first two days of our stay, and there is no outdoor shower. Pool towels are not provided automatically (available upon request). The window in the room does not open and faces an interior corridor, so the room needs to have the lights on constantly. The lighting is weak. Breakfast is served only from 8 AM (in my opinion, this hotel should not be categorized as "suitable for business trips"). The restaurant staff will not provide breakfast earlier, even upon request. Right after the first breakfast, the staff told us that although breakfast is included in the hotel rate, the "service" is not!
9,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Carlota Mexico City
Excellent location, great price, and contemporary, chic hotel!
The room was quite cozy in size, but for one person it was just right. I really enjoyed the proximity to Paseo de la Reforma, Mexico City's main avenue. You're steps away from the Hamburgo MexiBus stop or from walking to the Angel de la Independencia. Overall great location and wonderful hotel. Very contemporary and accommodating.
As a thirty-something traveler, this was a great hotel for me. However, there was a pool party one day that I personally didn't mind, but could see it being bothersome to other travelers, so I suppose one should be wary of the age range of hotel guests. In terms of hotel service, everything was great!
7,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Carlota Mexico City
Great Stay In CDMX
Location, hotel design, price
NA


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