➤ Hotel Carlota | México City

You're eligible for a Genius discount at Hotel Carlota! To save at this property, all you have to do is sign in.

Offering a year-round outdoor pool and free WiFi throughout, Hotel Carlota is located less than 100 metres from famous Paseo de la Reform Avenue and 5 minutes’ walk from Reforma 222 shopping centre.

The rooms come with a flat-screen cable TV and private bathroom with shower. Some of the rooms come with a terrace or balcony and pool views.

There is a 24-hour front desk and shops at the property. Free parking on site is also available.

United States Embassy is 400 metres from Hotel Carlota, while Zona Rosa is 1 km from the property. The nearest airport is Benito Juárez Airport, 9.5 km from the property.
Couples particularly like the location — they rated it 9.0 for a two-person trip.


Room choices in Hotel Carlota Mexico City

Hotel Carlota Mexico City Services

Pets Pets are allowed. Charges may be applicable.
Internet WiFi is available in all areas and is free of charge.
Parking Free private parking is possible at a location nearby (reservation is needed).
Bathroom Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath, Shower
Bedroom Linen, Wardrobe or closet, Dressing room, Extra long beds (> 2 metres)
Kitchen Refrigerator
Room Amenities Clothes rack
Activities Bicycle rental
Living Area Desk
Media & Technology Flat-screen TV, Cable channels, Telephone, TV
Food & Drink Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant
Reception services Private check-in/check-out, Concierge service, Tour desk, 24-hour front desk
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Safety & security CCTV in common areas, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Grocery deliveries Additional charge, Designated smoking area, Air conditioning, Wake-up service, Heating, Private entrance, Packed lunches, Lift, Ironing facilities, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service
Accessibility Upper floors accessible by elevator
Outdoor swimming poolFree! Open all year, Pool/beach towels, Pool bar
Languages spoken English, Spanish

Hotel Carlota Mexico City Terms and Conditions

Check-in From 15:00 to 00:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit A damage deposit of MXN 1000 is required. The property charges this 7 days before arrival. That's about GBP 41. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are allowed. Charges may be applicable.
Accepted payment methods Cash Hotel Carlota accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Please note that Payment must be made prior to arrival via a payment link. After booking, guests will be contacted by the property for further information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

A damage deposit of MXN 1,000 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

How do I get the best price guarantee for Hotel Carlota Mexico City?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hotel Carlota Mexico City. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hotel Carlota Mexico City?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hotel Carlota Mexico City?

Free private parking is possible at a location nearby (reservation is needed).

What languages are spoken at Hotel Carlota Mexico City?

English, Spanish

What are the general services offered at Hotel Carlota Mexico City?

Shuttle service Additional charge, Grocery deliveries Additional charge, Designated smoking area, Air conditioning, Wake-up service, Heating, Private entrance, Packed lunches, Lift, Ironing facilities, Airport shuttle Additional charge, Non-smoking rooms, Iron, Room service

Are pets allowed at Hotel Carlota Mexico City?

Pets are allowed. Charges may be applicable.

What is the check-in time at Hotel Carlota Mexico City?

From 15:00 to 00:00

What is the check-out time at Hotel Carlota Mexico City?

Until 12:00

100% real reviews of Hotel Carlota Mexico City

If you have any questions regarding the facilities or services provided at Hotel Carlota Mexico City, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Carlota Mexico City
Muy agradable y personal atendo. Bonito.
El restaurante fenomenal. El servicio y personal, tanto de hotel como de restaurante, es muy amable. Los amaneties de las habitaciones (zapatillas noche, agua, etc...). La decoración y comodidad de cama. El desayuno algo escaso, aunque bueno de calidad.
El ruido cuando en un día que hubo eventos. Si hubiese tenido que trabajar desde el hotel, no habría podido hacerlo. Se olvidaron de algunos detalles importantes al hacer la habitación (gel ducha, otros amenities). Tendrian que tener alguna otra opciòn de almohada. La TV funciona mal y muy pocos canales. No hay teléfono en la habitación.
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Carlota Mexico City
Un diseño estudiado
El diseño muy especial, todo muy pensado
Se oía la música que hay en las zonas comunes en la habitación .
7,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Carlota Mexico City
Carlotta Hotel excepcional
La habitación tiene buen espacio el gusto es sobrio y la cama es absolutamente confortable se agradece las almohadas extra el personal de la noche, super atento el de la mañana horrible la ubicación es inmejorable todo es súper cerca, algo a comentar para mejorar es el agua de la ducha estaba fría en ambas ocasiones y el ruido de alguna cosa a la que daban mantenimiento o reparaban es disturbiante, el frigobar excelente idea, la piscina es un plus super bien. La relación calidad precio me pareció justa pero se ve súper mal que el huésped pregunté varias veces dónde está el agua caliente nadie haya solucionado nada al respecto así que si me volvería a hospedar pero solucionen las áreas sin reparar y ofrezcan confort a los huéspedes, sonreír no le vendría nada mal al personal.
El personal en la mañana super desagradable y la peor actitud
9,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Carlota Mexico City
Fantástico
No toda la carta está incluida cuando pagas el desayuno, lo cual me parece raro ya que el precio a veces era mayor de lo que incluía. O sea no tiene mucha lógica. El chico cocinero excepcional.
Son cuartos obscuros pero nada grave. Me hubiera gustado que en la página se vieran mejor las diferentes opciones de habitación. Pedí verlas en persona y se ven maravillosas. Para la gente que le moleste el ruido no creo sea un lugar adecuado.


How can we help you?

Leave us your email and an agent will offer you the best option according to your search

- Hotel Carlota -

Disclaimer: This is not an official website. This site offers the property's information and telephone number, as well as online Booking service.